Quotation by

Roger Staubach

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
Car

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Understanding this quote AI Analysis

The salesperson is praised and rewarded for making the sale, but the mechanics play a crucial role in keeping the customer satisfied through quality service. Without good maintenance, the customer is unlikely to come back, showing that success depends on more than just the initial sale.

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