Quotation by

Jeff Bezos

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Experience

Understanding this quote AI Analysis

When you create an excellent experience for customers, they naturally share their positive feelings with others. This personal recommendation from one person to another can strongly influence more people to try your product or service.

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It evolved from my experience in the fifties, growing up during the McCarthy era, and hearing a lot of assumptions that America was wonderful and Communism was terrible.

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At our best, it's a good experience but we do 22 episodes a year, so there are some clunkers.